Privacy Policy
Frequently asked questions
Here are some common questions about our company.
We accept returns within 30 days of purchase, provided the ceramic item is in its original condition and accompanied by the receipt. Refunds will be issued in the original form of payment. Please note that certain items, like custom orders or final sale items, may not be eligible for return.
Yes, we offer bulk order discounts for retailers and businesses. Contact us for more details on pricing and availability.
We’re dedicated to providing exceptional service and quality products to ensure your satisfaction.
Absolutely! If a ceramic item is out of stock, you can place a special order through our website or by contacting our customer service. We'll notify you once the item is back in stock, and you can choose to pick it up at our warehouse or have it shipped to your address. Special orders typically take 2-4 weeks to fulfill, depending on availability.